Faqs

How old do you need to be to work at Hollywood Bowl Group?

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You must be aged 16 or over to work at one of our centres, or at the Customer Contact Centre. However, you must be aged 18 or over to work in certain roles.

Are you recruiting now?

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Yes, we are! You can find all of our current vacancies here.

Do you host work experience or university placements?

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Work experience is given at the discretion of each individual management team, so we recommend that you pop in to your local centre for a chat. Don’t forget to take your CV!

Do I need to have previous work experience to apply for a Team Member position?

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Not at all – we are always keen to meet people who are considering a role with us for their first job.

If you’re enthusiastic, energetic and committed to showing us a great attitude in the workplace, we will support you by teaching the essential skills and developing your full potential in your new career.

Click here to find out more about what it’s like to work as a Team Member.

How do I apply?

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You’ll find all of our current vacancies here, and you can also find out more about what it’s like to work as a part of our team here.

Once you’ve found your ideal job, you’ll need to register using the “apply now” link, giving us a few essential details.

You’ll then be logged into our vacancy portal, and can proceed to applying directly for the role. Simply answer a few more short questions within this section and upload your CV to your application when requested.

We will then process your application, and you’ll hear back from us within a short time.

How long will it take to fill in an application?

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It depends on the role. For the majority of vacancies, it will only take a few short moments to answer the questions and attach a copy of your CV.

For Team Member positions, we have a Situational Judgement Test as part of the application process. This is made up of 18 multiple choice, customer-service-based questions. On average, this takes around 20 minutes to complete.

How soon will I hear back?

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We aim to respond to all applications within 5-7 days. However, due to the volume of applications we receive, this may take a little longer in some cases.

What does the interview process involve, and what can I expect at each stage?

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You’ll find a full overview of our interview process here.

What can I expect at a recruitment event?

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You’ll find a full overview of our interview process and what to expect at a recruitment event here.

What should I wear to a recruitment event / trial shift?

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We always recommend dressing smartly, as you’ll want to look professional – but remember that you may also be bowling and moving around our centre, so make sure you’re wearing comfortable shoes. No ties are necessary, but we do request that you don’t wear jeans or trainers.

Who should I contact if I can’t attend the interview/ recruitment event?

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If you are unable to attend an interview or event, please get in touch with the recruitment team at your earliest convenience by emailing recruitment@hollywoodbowl.co.uk.

The recruitment team will be able to liaise with the centre on your behalf, and reschedule, where possible.

How can I find out about new job opportunities?

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Register with us here for job alerts and be the first to know as soon as new role goes live that might be suitable for you.

Do you hire wheelchair users?

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Absolutely, all our centres are wheelchair accessible. You will have the opportunity in your application to make a note of any additional requirements you may have for your interview or placement day.

Can I send my application via email?

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For most vacancies we prefer to receive applications through our online portal, to make it simple and accessible for both you and us.

However, should you require an application form in an alternative format, please let us know by emailing recruitment@hollywoodbowl.co.uk.

Do you offer volunteering opportunities?

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Unfortunately, we don’t offer volunteering opportunities to external candidates. However, we hope you might still be keen to apply to work with us instead!

You can find our current vacancies here.

Can I apply for more than one job at any time?

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Absolutely. You can apply for as many jobs as you feel match your skillset.

What do I do if I want to withdraw my application?

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In this situation please contact our recruitment team on recruitment@hollywoodbowl.co.uk We will be able to remove your application and personal details from the system, should you wish.

Can I check the progress of my application?

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Of course. You will be sent updates on your application progress via text message and email at each relevant stage.

You can also can check your progress at any time by logging in to your candidate portal, where you can see any of your saved or previous applications.

You can log in to the portal here.

What do you look for in a candidate?

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When recruiting, we look for a range of different qualities, skills and experiences, relevant to the role that you’re applying for.

Above all, we’re about creating memorable experiences for our customers, so require all of our team members to be Creators of Positive Energy with a passion for delivering outstanding customer service on a daily basis.

You can find our current vacancies and their specific candidate requirements here.

I haven't been offered an interview. Can I ask for feedback on my application?

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Unfortunately, due to the volume of applications we receive, we cannot directly give feedback for every applicant, and are unable to provide feedback on unsuccessful applications.

Will my references be contacted if I am invited to attend an interview?

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Although all applicants will be asked to provide reference details at application stage, references will only be sought after the job offer has been made and accepted.

Please also note, all offers of employment are subject to satisfactory references.

How many hours per week will I be contracted for?

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All of our management team roles are based on 40-hour week contracts.

Team Member contracts can vary from as little as 4 hours per week to 40 hours per week, depending on the requirements of both the individual and the business.

Can I contact you with further questions?

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Yes, our dedicated recruitment team are here to help. You can contact them by emailing recruitment@hollywoodbowl.co.uk.