Gavin

General Manager

Gavin 01
The internal progression available at Hollywood Bowl is outstanding

STARRING ROLES

Part-time Bar Team, Assistant manager, Deputy manager, General Manager

PROGRAMMES

Assistant Manager in Training, General Manager in Training

MY HoLLYWOOD JOURNEY

After graduating I didn’t want to use my degree in Product Design straight away; I was keen to work in a fast-paced, exciting environment. I discovered Hollywood Bowl and started as a Bar Team Member whilst learning the role of lane host, and six months later I was a Gameskeeper.

From here I progressed into a Bar Team Leader (whilst holding the games role) and during the next six months made it my goal to learn the ropes of every department - in the hope of putting myself in a good place to move into a management position!

A promotion to Assistant Manager followed within a year. I was then a promoted to Deputy Manager and accepted onto the General Manager in Training (CMIT) programme. In 2017, I became General Manager of Taunton Hollywood Bowl, and have since been promoted to General Manager of one of our flagship centres, in Bristol.

WHAT HAVE YOU LEARNT SO FAR?

I’ve mastered so many different skills, particularly how to manage a diverse spectrum of personality types.

WHAT ARE THE BeST BITS OF YOUR JOB?

I love coming to work! I enjoy the challenges and complex components that make up our fantastic business, and I’m always motivated and rewarded for what I do.

DESCRIBE tHE CULTURE

We’re so lucky to work in an environment where it’s our job to ensure the best experience for our customers by having fun with them and receiving a smile every time. There’s no other business like it.

name your biggest achievement

The progression from Team Member to General Manager – it has been hard work, yet so rewarding to excel in a business that supports an individual’s journey all the way.

HOLLYWOOD BOWL IN THREE WORDS?

One. Big. Family.