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Duty Manager

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Location
Putt&Play Peterborough
Salary

£26,500 plus £4,500 OTE bonus and great benefits

Contract Type
Full Time
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Great Teams Greater benefits

About the role

Are you looking for a fun and fast paced environment to work in, with great benefits?

Are you looking to be an Assistant Manager within twelve months?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Duty Manager, in return you’ll get:

  • An opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
  • 40-hour contract, plus additional pay for any extra shifts you work
  • The opportunity to earn an outperformance bonus, we will give you a share of your centre profits once you hit target – paid half yearly
  • 50% off food when you are working
  • Optional pension plan
  • 28 days holiday
  • Earn additional days holiday with length of service, up to five days
  • Ongoing training and development, with the opportunity to fast track your career
  • Free bowling / golf game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
  • Well-being training to support you in the workplace
  • Opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
  • Flexible working, allowing you to have the perfect work life blend

The What...

As a Duty Manager, you will be responsible for assisting with the front-of-house management across the full breadth of the centre – bowling lanes / golf courses, bar, diner and amusements.

No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a through induction and training to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.

To be successful you should have:

  • a minimum of twelve months’ management experience in a fast paced, customer-facing environment.
  • be passionate about customer service
  • able to inspire and lead a team
  • enthusiastic with a hands-on approach
  • be willing to work nights and weekends
  • have ambition for success

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Structure & Progression

The Application Process

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    Send us your Application

    Apply with your full CV and complete our online questionnaire for your application to be reviewed by our team.

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    Join us for a First Interview or Group Event

    If successful, you’ll be invited to either an interview or group event depending on the role you’re applying for. Here, we’ll find out more about you and your key skills.

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    Your Centre Visit

    After stage two, you’ll have the chance to shadow a member of our team in a centre visit and get a true sense of what it’s like to work with us.

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    Receive an Offer and Contract

    If we like what we see, you’ll have an offer and contract from us soon after your trial shift. The rest is up to you to accept the offer, start your induction, and eventually join our team.

Duty Manager

HWB_Logos_RGB_Centred 1.png
Location
Putt&Play Peterborough
Salary
£26,500 plus £4,500 OTE bonus and great benefits
Contract Type
Full Time
Apply Now