Senior Program Manager

About the role

Do you have experience in supporting complex, cross-functional programs or roadmap delivery?

Have you worked with business, product and technology teams?

Are you looking for a working culture that is fast-paced, people-focused and fun?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as our Senior Program Manager, in return you'll get:

• Access to our Electric Vehicle scheme
• 22 days holiday + additional days with length of service
• 50% off food when you are working in centres
• Optional pension plan
• Ongoing training and development with access to development programmes and apprenticeship schemes
• Free games vouchers every month
• 30% discount off food and drink for you and up to five friends
• Access to our Employee Assistance Programme (EAP) for you and your family
  
• Opportunity to join our healthcare cash plan
• Financial long service awards
• A £15 donation to our charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What...

The Program Manager will play a vital enabling role in the safe and effective delivery of the roadmap and other cross-functional initiatives across the UK and Canada. This role focuses on creating the conditions for successful delivery—facilitating alignment, supporting planning and coordination, surfacing risks and interdependencies, and enabling clear and consistent communication across stakeholder groups.

Working across business, product, and technology teams, the Program Manager will bring structure, visibility, and support to complex initiatives, helping teams stay connected, informed, and on track.

Here's some of what you will be doing:

• Facilitate coordination and communication across roadmap initiatives and strategic programs.
• Support teams with structured planning, progress tracking, and cross-team alignment activities.
• Prepare and support governance forums and leadership updates—ensuring decisions, actions, and progress are clearly captured and followed up.
• Help identify and track interdependencies, risks, and blockers—escalating where needed and encouraging collaborative resolution.
• Maintain a clear, consistent view of program health across initiatives, using reporting tools and dashboards where appropriate.
• Act as a steady, neutral presence between teams—promoting transparency, shared understanding, and constructive problem-solving.
• Encourage and contribute to continuous improvement in delivery practices, tooling, and collaboration.

To be successful, you'll have:

• Experience supporting complex, cross-functional programs or roadmap delivery across business, product, and technology teams.
• Strong facilitation, communication, and organisational skills, with a collaborative and supportive approach.
• Pragmatic and adaptable—comfortable using a range of project management tools and techniques, whether traditional or Agile, depending on the needs of the initiative.
• Able to bring structure and clarity to ambiguous or fast-changing environments.
• Skilled in preparing clear and effective updates, materials, and communications for a range of stakeholders, including senior leadership.

• The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 74 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.