About the role
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
- Always maintaining excellent cleaning standards throughout the centre including dusting, vacuuming, mopping emptying of bins etc.
- Ensuring all the different areas within the centre are spick and span including the diner, lanes, bar, reception, toilets etc.
- Work to given timeframe when cleaning each area to ensure efficiency.
- Be detail oriented when cleaning, always being a creator of positive energy.
- Support the in-centre team, communicating effectively with all team members.
- Go the extra mile to create a clean, bright, safe, and secure environment.
- Working to service level agreements on standards and satisfaction.
- Replenishing cleaning supplies and stocks when necessary.
- Be a champion of health and safety practices.
- Monday 08.00 - 10.00
- Tuesday 08.00 - 10.00
- Wednesday 08.00 - 10.00
- Friday 08.00 - 10.00
- Saturday 08.00 - 10.00
- Sunday 08.00 - 10.00
- Passion for cleaning (previous experience is desirable but full training will be provided).
- Proven ability of working on own initiative.
- Ability to communicate effectively at all levels.
- Good organisational skills.
- Positive and proactive.
- Flexible with a can-do attitude.
- Good attention to detail.
- Health and safety awareness.
Plan your commute
Structure & Progression
Team Member
Our Team Members are always at the centre of each customer’s journey. From welcoming customers at reception to getting the parties started on the lanes, our Team Member bring the smiles and enthusiasm to keep every experience running smoothly for everyone who enters our doors. If you love making people’s days and are full of infectious energy, these roles could be perfect for you.
Assistant Manager
As an Assistant Manager with us, you’ll be the support system within our fast-paced, dynamic world. With varied responsibilities ranging from coaching and mentoring to running front-of-house and supporting back-of-house. No day is the same and you will always have opportunities to train and progress. All while ensuring your centre is a safe and fun environment for our customers.
Deputy Manager
As a Deputy Manager, you’ll work closely with the Centre Manager to deliver financial targets and service standards. Across the bar, diner, and amusements, you’ll inspire the team to provide outstanding service for our customers and empower them to perform at the best of their ability. If you love being hands-on in an exciting environment where you can progress, this role could be perfect for you.
General Manager
If you enjoy leading a great team of people with the freedom to make a real impact, our General Manager roles offer just that. Driving the financial and commercial performance of one of our busy centres, you’ll share in our success as you coach, motivate, and inspire your team to deliver outstanding service that keeps our customers coming back for more.
Regional Manager
Our Regional Managers provide outstanding leadership and operational support to Centre Managers and their teams. You will be the primary contact for your centres as a Regional Manager, assessing and responding to the support needs of our team of over 300 enthusiastic Team Members. Through coaching and development plans, you’ll ensure Managers have the knowledge and confidence to develop, whilst constantly progressing yourself.
The Application Process
-
Send us your Application
Apply with your full CV and complete our online questionnaire for your application to be reviewed by our team.
-
Join us for a First Interview or Group Event
If successful, you’ll be invited to either an interview or group event depending on the role you’re applying for. Here, we’ll find out more about you and your key skills.
-
Your Centre Visit
After stage two, you’ll have the chance to shadow a member of our team in a centre visit and get a true sense of what it’s like to work with us.
-
Receive an Offer and Contract
If we like what we see, you’ll have an offer and contract from us soon after your trial shift. The rest is up to you to accept the offer, start your induction, and eventually join our team.