Supervisor

About the role

Are you ready to fast-track your career and become a future leader?

Are you looking for a clear progression path with support every step of the way?

Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers?

If so, then look no further!

The Why...

Join Hollywood Bowl Group, in return you'll get:

• Access to our 12-month Assistant Manager in training programme, to excel your career to the next level
• The opportunity to earn an extra 50p per hour, paid to you every month
• Access to apprenticeship programmes and our in-house management training programmes
• Optional pension plan
• Additional days holiday with length of service up to five days
• Ongoing training and development, with the opportunity to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Employee Assistant Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
• Financial long service awards
• A £15 donation to our charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefit
• The opportunity to join our healthcare cash plan

The What...

As a Team Leader, you’ll work with the management team to inspire and motivate the team, leading by example and making sure the team are in the right place, at the right time.

Management Development Programme…

You will be trained to become a key holder of the centre, with access to our Assistant Manager in Training programme, supporting your development into a management role in our business. Over 50% of our management placements last year, were promotions from our internal team who had been on one of our management development programmes.

Opening Hours and Shift Patterns:

Our centres are typically open seven days a week, from 9am to midnight.

Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.

• Weekday AM shifts are typically 09.00 - 17.00
• Weekday PM shifts are typically 17.00 - 00.00
• Weekend AM shifts are typically 09.00 - 18.00
• Weekend PM shifts are typically 16.00 - 01.00

*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.

To be a successful Team Leader, we’ll want to see:

• Experience of supervising a team or leading on shifts
• A passion for self-development and developing others
• The ability to lead by example, setting high standards
• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Join us and realise your potential!

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 73 centres across the UK and 12 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.